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Resource National Information & Communications Technology (ICT) POLICY- Kenya
Type Policy Paper
Last update: 24/12/2010
Type: Policy Paper
Language English
Year of publication: 2006
Authors: MINISTRY OF INFORMATION & COMMUNICATIONS, Kenya
Target countries: Kenya
Download: 267kb
Summary The National Information & Communications Technology (ICT) Policy of Kenya is a product of the Economic Recovery Strategy for Wealth and Employment Creation (2003-2007) and was developed by the Ministry of Information & Communications in January 2006.

Based on the COMESA Model adopted by the COMESA Council of Ministers in March 2003, this policy aims to encourage sustained economic growth and poverty reduction, promote social justice and equity, mainstream gender in national development, empower youth and disadvantaged groups, stimulate investment and innovation in ICT, and achieve universal access.

In general, this policy addresses market structure, policy objectives and targets, implementation strategies, universal access, and the institutional framework of IT, broadcasting, telecommunications, radio frequency spectrum, and postal services.

Policy Objectives:

Focusing on the IT component of Kenya’s national policy, the wide-ranging policy objectives are as follows:

Improve social welfare of the population: improving the quality of teaching and learning, improving healthcare and empowering women, youth, rural communities, people with special needs, and the illiterate and disadvantaged groups.

Improve economic welfare of population: creating additional employment, supporting entrepreneurship, promoting sports and tourism, and developing investments and growth in IT hardware, software, Internet, training, IT enabled services, telecommunications and electronic commerce, while protecting Kenyan social values, culture and environment.

Improve efficiency and quality of public service delivery: helping to combat corruption, provide adequate infrastructure and security for IT sector, and facilitate the development of sectoral IT policies and strategies.

Sector Strategies:

Below are specific sectoral strategies to achieve the IT policy objectives:

E-Commerce
E-commerce will be utilised as a means of integrating Kenya into the global economy. A comprehensive policy, legal and regulatory framework will be developed in collaboration with the international community that will support, through the enactment of legislation, the development of e-commerce and e-business. Support will also be provided for promotional campaigns to raise public awareness on the potential opportunities presented by e-commerce.

E-Government Services
The overall goal of e-Government is to achieve a more citizen-centered, results-oriented and efficient government. The focus of this strategy will be on redefining relationships between citizenry and government. This will be achieved by empowering citizens through increased and better access to government services. E-Government services will improve cooperation between government agencies, enhance efficiency and effectiveness of resource utilisation, enhance competitiveness and reduce transaction costs for government, citizens and the private sector through the provision of timely information and government services, and provide citizens with a forum for participation in government activities. The e-Government initiative will be planned, designed and implemented through a partnership between the government, private sector and civil society.

E-Learning
The ICT policy will promote the growth and implementation of e-learning. To do this, the government will employ the following strategies:

Promote the development, sharing and integration of e-learning resources to address the educational needs of primary, secondary and tertiary institutions: facilitate Public - Private partnerships to mobilise resources in order to support e-learning initiatives, develop integrated e-learning curriculum to support ICT in education and promote distance education and virtual institutions, particularly in higher education and training.

Enhance the dissemination of e-learning initiatives: provide affordable infrastructure to facilitate dissemination of knowledge and skill through e-learning platforms, promote the establishment of a national ICT centre of excellence, create awareness of the opportunities offered by ICT as an educational tool to the education sector, exploit e-learning opportunities to offer Kenyan education programmes for export.

IT in Health Services
The goal of IT in Health Services is to improve equity and quality of life by utilising information technology in health delivery systems. Government promotion of IT in health services will include providing IT facilities in all public health facilities, providing IT training to medical staff, setting standards and norms for IT in the healthcare system, developing legislation governing telemedicine and health information, and establishing national resource centres for IT in the healthcare system.

Community Stakeholders and Partners:

In order to attain all of the objectives of this policy, a cohesive and well functioning institutional framework will be developed through the partnership of:

Government: The government’s role in the sector will include, among other things, development, implementation and coordination of policy, regulation and licensing, dispute settlement and resolution, and provision of an enabling environment for investment in the sector.

Development partners: Development partners will play a complementary role towards the development of the goals and objectives of this policy. Within the ICT policy framework, the government will cultivate linkages with various development partners to provide financial, material, technical assistance as well as build capacity for sustainability.

Civil Society: The role of the Civil Society will be to inform the policy making process by making relevant contributions in regard to ICT access, e-education, poverty reduction and e-Governance.

Investors and Operators: Investors, operators and service providers play an important role in the sector and will be required to participate in the provision of universal service/access; develop a sector with efficiency, credibility, commercial integrity and good corporate governance; provide quality and sustainable service with pluralism of choice to consumers; and keep abreast with and participate in ICT both regionally and internationally.

Consumers/users: Consumers and users will be expected to participate in ensuring: universal access and affordability of ICT services, quality of services is maintained, and continued review of government policy in accordance with technological and consumer trends.

ICT Professional Bodies: The government will identify and encourage the formation of national ICT professional bodies registered under the laws of Kenya to foster professional ethics, standards and human resource development.



Role Organisation
Network Organisation organisation details Kenya Telecentres Link Ltd
Network Organisation organisation details TelecentresAfrica
Organisation Keywords
1.1 Socio- economic Sector (OECD) 220 Communications
311 Agriculture
120 Health  
1.2 Institutional dimension Information & Communication  
1.4 Target group(s) 5. Decision makers/Policymakers
3. Intermediary organisations